Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items, such as commissions.

When will I get my order?

All orders are made to order, and we will work quickly to craft and ship yours as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where do you source your designs?

Every piece in our studio is proudly dreamed up, hand-designed, and created entirely by me—never by AI.

How do I clean my new stained glass art piece?

Dust gently with a soft, dry cloth. Do not clean with ammonia-based cleaners, vinegar, or abrasive chemicals. To touch up the shine, spray a bit of Pledge Polish Spray and wipe with a soft, dry cloth. If displaying the piece outside, bring it inside during heavy rain or harsh weather. If contact with water occurs, a new coat of polish spray will be required to restore shine.